Privacy Policy

At Solargy, we are committed to protecting the privacy and security of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.solargy.ca or engage with our services. By accessing our website or using our services, you consent to the terms outlined in this Privacy Policy.

Information We Collect:

  1. Personal Information: When you visit our website or interact with our services, we may collect personal information such as your name, email address, phone number, mailing address, and payment details. This information is collected when you voluntarily provide it to us, such as when filling out a contact form, requesting a quote, or making a purchase.

  2. Website Usage Information: We may collect non-personal information about your visit to our website, including your IP address, browser type, operating system, referring website, pages visited, and the duration of your visit. This information helps us analyze trends, improve our website’s functionality, and enhance your browsing experience.

How We Use Your Information:

  1. To Provide Services: We use your personal information to provide the products and services you request, such as processing orders, scheduling installations, responding to inquiries, and delivering customer support.

  2. Marketing and Communication: With your consent, we may use your contact information to send you promotional materials, newsletters, updates, and other communications about our products, services, and promotions.

  3. Website Improvement: We may use website usage information to analyze user behavior, optimize our website’s performance, and enhance its usability and functionality.

Information Sharing and Disclosure:

  1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our products and services, such as payment processors, shipping companies, and IT service providers. These service providers are contractually obligated to protect your information and use it only for the purposes specified by Solargy.

  2. Legal Compliance: We may disclose your personal information when required to comply with applicable laws, regulations, legal processes, or government requests, or to protect the rights, property, or safety of Solargy, our customers, or others.

Data Security:

Solargy employs industry-standard security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Choices:

  1. Opt-Out: You may opt-out of receiving marketing communications from Solargy by following the unsubscribe instructions included in our emails or contacting us directly.

  2. Access and Correction: You have the right to access, update, or correct your personal information held by Solargy. If you would like to exercise this right or have any questions about your privacy rights, please contact us using the information provided below.

Changes to this Privacy Policy:

Solargy reserves the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our website with the effective date indicated at the top of the page. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

Solargy & Riverside Solar Solutions Inc.

Web Services Department

Address: 88-110 Didsbury Road, Ottawa ON K2T 0C2 Canada

Email: [email protected]

Effective Date: March 15, 2020

Ottawa | Kingston Service Area

Solargy is a licensed distributor of solar energy systems, battery backup equipment, heat pumps, EV charger ports as a solar system designer and installer.